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Ways to Shop

Order Online
Enjoy the convenience of shopping at anytime, day or night.  Registering with Rags Land saves you time!  Create an account and your contact information will be saved.  We do not save your credit card information to your account when you register.  Should you need assistance with your order, please contact Customer Service via email: .  
Order By Phone
Our Customer Service Representatives are happy to help with anything from sizing to finding the perfect garments and gifts.

Customer Service:  (800) 589-5085 |

Contact Us by Mail

Rags Land
3888 Government Street
Baton Rouge, LA  70806
Method of Payment
We accept American Express, Master Card, Visa, & PayPal.  At this time we do not accept money orders or personal checks.
Charges to your Credit Card
Due to the custom nature of the merchandise featured on rags, your credit card will be charged at the time your order is placed.
You will receive two (2) email confirmations from us after placing your order online.  The first email will confirm the receipt of your order.  The second email will be sent when your order ships, and will include the delivery tracking numbers with quick links to USPS.
We are required to collect sales tax on merchandise and shipping for orders sent to a Louisiana address.  Shipments to others states will not be charged tax.  
Rags Land garments and accessories are made specifically for each order and are not mass produced.  Quality production with attention to detail is the tradition we maintain.  Orders will ship within three (3) weeks of being received by Rags Land.  The staff at Rags Land makes every effort to ship orders as quickly as possible.  Monogramming and/or Personalization may take an additional five (5) days.
Occasionally there are unavoidable situations resulting in delivery delays or cancellation of certain items.  We will advise you of any back-orders or out-of-stock items.  If you have questions regarding our merchandise and/or delivery, please contact Customer Service via customer . 
Most orders ship via USPS.  Rags Land's shipping days are Monday-Friday, excluding holidays.  For prompt delivery, please provide a USPS accessible street address with your order.
Enjoy $5.00 flat rate shipping everyday at Rags Land.  Please note, any merchandise purchased from rags could be subject to additional shipping charges.  Special charges may apply based upon the number of boxes and/or weight of certain items.   Customer Service will contact you before additional charges are applied.
Upon receipt of your order, Rags Land recommends you check your order for accuracy, and try on each garment to insure proper style and fit.  Rags Land will be happy to accommodate exchanges and/or returns within 14 days of the original shipping date.

Requests for exchanges and/or refunds can only be honored if items are in their original un-worn and un-washed condition.  Merchandise must be returned with all original tags, hangers, and vendor packaging intact.  Sorry, we cannot accept shoes returned with markings, address info, etc. on the shoe box or missing the shoe box.  All customized, monogrammed, personalized and sale/discounted items are considered final sale.  Please choose your selections carefully; socks, tights and bows may not be returned or exhanged.

To make a return, simply repack the item(s) in its original packaging including hang tags.  Insure your exchange/return and ship via UPS, FedEx, or US Postal Service to the address shown on the Packing Slip.  Please include clear instructions as to what you are requesting. 
Exchanges and returns are processed immediately.  You should receive your new merchandise within two weeks of the date we receive the exchange/return at the factory.  Refunds will be issued in their original form of payment for the price paid.  A check will be issued when original form of payment is unavailable for credit.  Shipping charges including tax paid for shipping the order are nonrefundable. You can expect your check refund to arrive in three (3) weeks.  Credit Card refunds may appear in your next billing cycle and could take up to thirty (30) days.

Please note, if you would like to return a gift, we are unable to issue a refund to anyone other than the person who originally placed the order.  You may request an exchange by indicating the item was a gift.  Please be sure to include the name and address of the person who placed the order with Rags Land.

You will be notified by Customer Service if one of your item(s) is unavailable. If you need further assistance, please contact customer .
All custom designed/personalized orders and other made-to-order items should be given careful consideration before placing the order.  Once an order is entered into our Order Processing System, it can not be modified or cancelled.  Most orders are placed into production or submitted to the appropriate vendor within 24 hours.  We do not offer exchanges or refunds for custom designed/personalized orders unless it is our error.
Monograms are available online as shown for each product.  If monograms are not listed for a product, then the item can not be monogrammed.  

Monogram styles are available only as shown. Thread colors will vary with fabric colors. Name or initial placement may not be interchanged or deleted.  Monogram names are limited to nine letters.  Diagonal monogram styles are limited to eight letters.

When ordering monograms, be sure to clearly enter your name or initials in the space provided.  Names will be monogrammed exactly as they are entered on the order form.  The three letter initials should be entered in the order of first, middle, last name regardless of the monogram style.
Sorry, absolutely no exchanges or refunds are allowed for any customized items, including monogrammed and appliquéd merchandise.

On occasion, monogrammed garments might show faint blue marks.  This is most likely a water-soluble marker used while monogramming your garment.  Although we make every effort to remove these marks before shipping, the disappearing blue ink can sometimes reappear. Gently dab the spot with a damp cloth, and it should come right out.  Be sure not to use detergent or iron the mark.
Due to the high popularity and great value of sale styles, availability is not guaranteed.  If a style ordered is sold out, you will receive a notification via email.  Price adjustments are not made for previously purchased merchandise.  Sale Merchandise is considered final sale.  Please choose your selections carefully, we do not offer refunds or exchanges on sale or discounted merchandise.
Coupons and all promotional discounts can be used on multi-buys.  You may use a coupon more than once, unless specifically mentioned. Coupons may not be used in combination on one order.  Unfortunately, only one code can be used per order.  Coupons and promotional discounts can not be applied to previous purchases and at times some exclusions may apply.
Requests for a one-time price adjustment will be honored on merchandise purchased online at full price and marked down seven (7) days from the original order date.

To obtain a price adjustment on an online purchase, please send an email to within the seven (7) days.  Be sure to include your order number in your email message.  If your order qualifies, we will refund you the difference in your original form of payment.

The adjustment policy is only applicable for online orders.  Please note that items purchased on with Promotional discounts or at our Baton Rouge Outlet Store are not eligible for price adjustments.
Although every effort has been made to display our products and their colors as accurately as possible, the display of product colors will depend on the monitor of the user.  Rags Land cannot guarantee that the user’s monitor will accurately portray the actual colors of the products.  Products displayed may be out-of-stock or discontinued, and prices are subject to change.  Rags Land is not responsible for typographical errors regarding price or any other matter.  We reserve the right to correct errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability at any time, without prior notice (including after you have submitted your order).
Rags Land's mailing list is used for Rags Land only.  It will never be sold and will only be used for Rags Land Email, Catalog and Postcard mailings.